Singapore’s

MCST DPO SPECIALISTS

—

Helping MCSTs comply with PDPA since 2018

180+

MCSTs Served Across SIngapore

Singapore's Only

BCA Legislation Certified DPO Team

Singapore's Only BCA Legislation Certified DPO Team
MCST-Specific Advantage

Singapore’s Only BCA Legislation Certified DPO Team

MCST data protection issues rarely sit within the PDPA alone. Our wider understanding of strata-management legislation allows us to provide more practical, context-aware guidance to both the MA and Council.

BCA Legislation Certificate - Goh Fu Wen William
BCA Legislation Certificate - Goh Fu Wen William
BCA Legislation Certificate - Andy Prakash S/O Nadarajan

Understands How
MCSTs Operate

We understand how Councils and Managing Agents work together in the day-to-day management of an estate.

Contextualised
PDPA Advisory

We don't look at the PDPA in isolation. Our advice considers the wider legislative and operational context of MCSTs.

Practical for
Council & MA

Our recommendations are designed to be understood, discussed and implemented within real estate operations.

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PDPA Compliance For MCSTs

A MCST is considered an organisation under the PDPA.

MCSTs need to comply with the Personal Data Protection Act (PDPA), starting with the appointment of a Data Protection Officer (DPO).

The responsibilities of a DPO include, but are not limited to:

Who Needs To Appoint A DPO?

A MCST comprises the subsidiary proprietors of all lots within the specific strata title plan (an “estate”), which could be residential buildings such as apartments and condominiums, or commercial buildings such as shopping malls, offices and medical centres.

The Management Council (MC) of each MCST needs to appoint a Data Protection Officer (DPO).

Condominiums

Shopping Malls

Commercial Buildings

MCST Non-Compliance Case Studies

MCSTs that fail to comply with the PDPA and do not appoint a Data Protection Officer (DPO) will receive Warnings, Directions or Financial Penalties. 

Alexandra Central Mall

Both MCST 4375 and A Best Security Management failed to put in place reasonable security arrangements to prevent the unauthorised disclosure of CCTV footage of an individual injured by a falling glass door at Alexandra Central Mall. MCST 4375 also failed to put in place policies and practices necessary for the organisation to comply with the PDPA.

VisionCrest Condominium

A warning was issued to MCST 3400 for failing to put in place reasonable security arrangements to prevent the unauthorised access of 562 individuals’ personal data stored in an internal directory.

Marina Bay Residences

Both MCST 3593 and New-E Security failed to put in place reasonable security arrangements to prevent the unauthorised disclosure of CCTV footage of a common property at Marina Bay Residences. MCST3593 also failed to appoint a data protection officer and put in place policies and practices necessary for the organisation to comply with the PDPA.

We Serve Over 180+ MCST Properties

Below are some of the MCSTs we serve, ranging from Condominiums to Shopping Malls, to Mixed Developments and Industrial Buildings.

Residential Condominiums

MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore

⁠MCST 4288 D’Leedon Estate

MCST 4829 JadeScape Condo

MCST 4291 Sky Habitat 

MCST 4618 Commonwealth Towers

MCST 4507 Corals at Keppel Bay

MCST 4127 Goodwood Residence

Retail & Commercial

MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore

⁠MCST 397 Far East Shopping Centre

MCST 1307 Cuppage Plaza

Paragon

MCST 0598 Thomson Plaza

MCST 2693 Jurong Point Shopping Centre

⁠MCST 4510 M2 Macpherson Mall

Industrial & Warehousing

MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore

MCST 3564 Wcega Plaza & Tower

⁠MCST 4516 Woodlands Industrial Xchange

MCST 2168 Citilink Warehouse Complex

MCST 4239 ARK @ Gambas

MCST 4321 Primax

MCST 4504 T99

Mixed-Use Developments

MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore
MCST Singapore

⁠MCST 4682 Waterway Point and Watertown

MCST 3429 St Regis Hotel & Residences

⁠MCST 4186 Viva Vista

MCST 664 Orchard Towers

MCST 1302 The Riverwalk

MCST 4375 Alexandra Central

Residential Condominiums

MCST Singapore

Retail & Commercial

MCST Singapore

Industrial & Warehousing

MCST Singapore

Mixed-Use Developments

MCST Singapore

Helping MCSTs Navigate PDPA, Every Day

Real questions from our MCST clients. Practical guidance from our DPOs, whenever they need it.

Section 47 (General Ledger)

Swimming Registration Photos

⁠CCTV Request (Pet Incident)

Managing Agents We Work With

Each MCST appoints a Managing Agent (MA) to handle the day-to-day operations, and we work closely with their MA to handle data protection related queries and complaints, policies and SOP setup, ensuring PDPA compliance.

Newman SRE
Smart Property Management
Landsfield Property Consultants
Asia Properties and Assets Consutlancy
Nouvelle Property Management Solutions
Raffles
Empire City Consultant
Knight Frank
CBRE
Savills

Apply For Your MCST PDPA Compliance Consultation Now

In this 45-minute consultation, we will:

 

  • Conduct a risk assessment on your MCST’s PDPA compliance to identify any current gaps or risks.
  • Identify and advise you on what exactly needs to be implemented to ensure full PDPA compliance.
  • Answer any PDPA-related questions, problems, or complaints your MCST might be facing.

Get in touch

Contact us for a non-obligatory call today

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    Important PDPA Resource For MCSTs

    Read the following 3 important articles on what MCSTs need to do to comply with the Singapore Personal Data Protection Act (PDPA). 

    BMSMA 47, PDPA, and Your MCST

    MCSTs, do you know that BMSMA takes precedence over PDPA? In this article, we examine their interplay and how it can affect your personal data protection management

    Read More

    PDPA Compliance for MCSTs

    In this guide, we provide an exhaustive discussion addressing queries surrounding personal data management by MCSTs, such as handling access requests within the Estate.

    Read More

    MCSTs: Why Appoint a DPO?

    In performing their duties and functions, MCSTs are required to collect individuals' personal data for several purposes. This is why, under the PDPA, they are also mandated to appoint a DPO.

    Learn More

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